This document contains all rules and conditions for using the Padbrokes platform. Please read carefully before registering or using any of our services.
Before reading the full document, here are the six key points in padbrokes' Terms and Conditions most relevant to new members.
Padbrokes is open only to individuals aged 18 and above. Registration must use accurate and valid personal information. Duplicate accounts or false information will result in immediate termination.
All bonuses are subject to the stated wagering requirements. Bonuses cannot be converted directly to cash without fulfilling the specified wagering conditions.
Deposits and withdrawals are processed only through verified payment methods. All withdrawals will be processed back to the same method used for the original deposit as a fraud prevention measure.
Members are responsible for keeping their password confidential. Padbrokes will not be liable for any losses resulting from unauthorised use of an account by a third party.
Fraud, use of bots, player collusion, bonus abuse and any attempt to manipulate the system will result in account closure and forfeiture of balances.
Padbrokes is fully committed to responsible gambling practices. Self-control tools, deposit limits and self-exclusion options are available and can be activated by any member at any time.
Important: By registering or using the Padbrokes platform, you agree to be bound by all terms and conditions contained in this document. If you disagree with any part, please stop using our platform.
In this document, "Padbrokes", "we", "Platform" refer to the company and online casino platform operating under the name Padbrokes. "Member", "you", "user" refers to any individual who registers and uses Padbrokes services.
"Services" covers all casino games, sports betting, bingo, esports, and any other features available on the Padbrokes platform. "Funds" refers to money deposited by members into their Padbrokes account.
These Terms and Conditions constitute a legally binding agreement between you and Padbrokes. This document should be read together with Privacy Policy and Responsible Gaming Policy us.
To register and use Padbrokes services, you must meet all of the following requirements without exception:
Important: padbrokes reserves the right to request age and identity verification at any time. Accounts found to be owned by minors will be terminated immediately and all balances will be forfeited.
Each individual is only permitted to have one account padbrokes. Multiple account registrations by the same individual — whether using different names, different email addresses or any other method — are strictly prohibited and may result in the closure of all related accounts and forfeiture of balances.
You are required to provide truthful, accurate, and up-to-date information including your full name, date of birth, active email address, and mobile number. Padbrokes reserves the right to verify all such information through a KYC (Know Your Customer) process.
Padbrokes conducts an integrated KYC process to verify the identity of all members. You may be asked to submit identification documents such as a Malaysian identity card (MyKad), passport or driving licence, as well as proof of address such as a utility bill or bank statement.
Successful KYC verification allows you to make withdrawals without restriction and protects your account from unauthorized access. The process is typically completed within 24–48 business hours.
Padbrokes accepts deposits in Malaysian Ringgit (MYR) via a variety of approved payment methods. All transactions are protected by 256-bit SSL encryption to keep your financial information secure.
| Payment Methods | Minimum Deposit | Processing Time | Daily Limit |
|---|---|---|---|
| DuitNow QR | MYR 20 | Instant | MYR 50,000 |
| FPX (Internet Banking) | MYR 20 | 1–3 minutes | MYR 30,000 |
| Touch 'n Go eWallet | MYR 10 | Instant | MYR 10,000 |
| GrabPay | MYR 10 | Instant | MYR 10,000 |
| Credit / Debit Card | MYR 50 | 2–5 minutes | MYR 20,000 |
Padbrokes does not charge any processing fees for deposits. However, your bank or e-wallet provider may apply their own charges, which are beyond our control.
Padbrokes is committed to processing all valid withdrawal requests quickly and efficiently. Withdrawals will be processed to the same payment method used for your original deposit, subject to availability and the limits of that method.
Before a withdrawal is approved, members must have completed the KYC verification process. The minimum withdrawal is MYR 50 for all methods. Any bonus received must meet the specified wagering requirements before those funds can be withdrawn.
Reminder: padbrokes reserves the right to suspend or withhold withdrawals for investigation purposes if suspicious or inconsistent activity is detected on your account. Suspended withdrawals will be processed as soon as the investigation is concluded.
Padbrokes offers a wide range of bonuses and promotions for both new and existing members. All offers are subject to the specific terms set for each promotion, and those terms should be read together with these general terms.
All bonuses awarded — including welcome bonuses, deposit bonuses, free spins and cashback — are subject to minimum wagering requirements before the bonus value or bonus wins can be withdrawn as cash. The wagering requirements for each bonus are explicitly stated in the relevant promotion.
Any attempt to exploit or abuse the padbrokes bonus system — including opening multiple accounts to claim bonuses repeatedly, arbitrage betting or other strategies deemed abusive — will result in bonus cancellation and potential account closure.
Padbrokes reserves the right to modify, suspend or withdraw any promotion at any time with reasonable notice. Members who have already accepted a bonus whose terms are subsequently changed will be protected under the original terms of that promotion.
All games available at padbrokes are powered by RNG (Random Number Generator) technology that has been certified by independent auditing bodies. This ensures every game outcome is entirely random and cannot be influenced by padbrokes or any other party.
Padbrokes is not liable for any technical disruptions, internet connection failures or device malfunctions that occur during a game session. However, our system is designed to save game states and allow you to resume your session once the connection is restored.
For sports betting, all bets are final once confirmed and cannot be cancelled after a match begins, unless otherwise stated in the applicable betting terms. Padbrokes reserves the right to void any bet in the event of a technical error in odds setting.
Padbrokes takes the integrity of our platform seriously. The following are strictly prohibited and will result in disciplinary action, including account closure and balance forfeiture:
Important Warning: Any activity suspected of fraud or money laundering will be reported to the relevant authorities. padbrokes cooperates fully with related legal investigations.
Padbrokes reserves the right to suspend or close a member's account at any time for the following reasons: violation of these Terms and Conditions, suspicious or fraudulent activity, failure to meet KYC requirements within the specified period, or at the request of legal authorities.
Members may also close their own account at any time by contacting the Padbrokes customer support team. Any remaining balance will be returned to the original deposit method once the required review is complete, provided no term violations warranting forfeiture have occurred.
Padbrokes provides its services on an "as-is" basis. We do not guarantee that the platform will always be free from technical disruptions, errors or malware. However, we are committed to maintaining a minimum uptime of 99.9% and will notify members in advance of any planned maintenance.
Padbrokes is not liable for any indirect, incidental or consequential losses arising from the use of this platform, including loss of anticipated profits, data loss or business disruption.
Padbrokes takes the protection of our members' personal data seriously. All information collected during registration and platform use is stored securely using industry-grade encryption and used only for the purposes stated in Privacy Policy us.
We do not sell or share your personal data with third parties for marketing purposes without your consent. Data shared with third-party service providers (such as payment providers and game providers) is limited to what is necessary to deliver those services.
For full details on how we handle your data, please read Padbrokes Privacy Policy which forms an inseparable part of these Terms and Conditions.
Padbrokes reserves the right to modify, update or replace any part of these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the padbrokes platform after any changes take effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the new terms come into effect.
The latest version of these Terms and Conditions is always accessible on this page and will reflect the most recent amendment date at the top of the document.
Now that you've read and understood our Terms and Conditions, you're ready to enjoy the best online casino experience in Malaysia with padbrokes.
For individuals aged 18 and above only. Bet responsibly.